71 Service industries face different challenges than manufacturers. This article presents the trends in electronic commerce (or e-commerce) among firms in Singapore’s services sector over the period of 2016 to 2018. Once enacted, these regulatory changes should bring the country in line with its peers in Europe, Asia and the United States, and create an innovative, robust and globally competitive economy. In the coming year, the evolving energy industry landscape is expected to be characterized by five trends: consolidation, new economies, new battery business models, increased scale, and heightened disaster readiness. While its move into financial services has been gradual and mostly in the online payments sector, Apple recently launched its own credit card in the U.S., and next year Google will offer bank accounts to American customers. Start Your Free Trial. Forward-looking government officials know that, in a digital society , “Policy is the technology and technology is the policy.” Her work has been published in "Entrepreneur," "Complete Woman" and "Toastmaster," among many other trade and professional publications. But in doing so, public sector organizations are restricting access to innovative cloud services that are housed elsewhere, and are elevating the risks associated with cyber attacks. I would like to receive the Refinitiv Perspectives newsletter. Discover the most recent industry trends and read the Top 5 Field Service Trends in 2020.. Decarbonization and digital strategies to drive power and utilities industry convergence in 2021. Ironically, according to a 2010 report from Global Industry Analysts Inc., the service industry is, and will continue to be, impacted by machines. The National Academies: Labor Market Trends: A Loss of Middle-Class Jobs? Conduct research at a sector and sub sector level with news and performance and summary data aligned to the ICB company classification database. Market trends in the service industry are being impacted primarily by the use of technology to streamline operations, provide resources to staff, and, in some cases, to replace the need for staff. Trend tracking, analysis and interpretation of changes in culture markets, brands and consumer behavior. Technology-based solutions could help corporate banks with their fee-based services that will engage customers more effectively and efficiently. Netscribes offers banking and finance market intelligence by tracking the trends and opportunities in the financial services industry; identifying investment opportunities, and more. According to Dixie Sommers, with the U.S. Bureau of Labor Statistics, four trends will be seen through 2014: slower labor force growth, an aging population, a shift of employment from manufacturing to service-related industries and strong labor productivity growth. The rise of Fintech companies, internet banking, and mobile banking are some of the classic examples of emerging trends in the banking sector and financial services. The article gives an account of the Indian service sector, its growth after liberalization, the various subsectors and future trends. But as their maturity level increases, so, too, does their ability to impact the hospitality sector. Various types of Service 4. The hiring trends are much more reflective of the childcare sector’s success. Unlike in manufacturing industries, service marketers are faced with the need to provide value to consumers based on intangibles that can be difficult to quantify and deliver. Customers will contact you on social media. The recent Toronto Refinitiv Summit highlighted some of the most critical issues shaping the sector, from data privacy reforms and regulatory complexity through to the adoption of new technology. Quality of services and operational excellence. Hiring for food and grocery delivery peaked in late March, at 140.2% above the January average. Mapping the trends on a matrix—with level of predictability on one axis and potential consumer-sector impact on another—can give consumer companies a starting point for understanding which trends could have the greatest effect on their businesses (Exhibit 2). Next generation HR and pay system. The service sector, also known as the tertiary sector, is the third tier in the three sector economy. ... See where the Business Services Sector industry is concentrated geographically and research companies by financials and key corporate data. Use of machine learning in front-line operations is on the rise. Even in a service economy where people are increasingly important, innovations in technology mean that machines have the ability to aid and sometimes replace people. A market economy involves the exchanges of good or services and information. Increasingly, consumers are requiring higher and higher levels of service and more convenient access to information. While the home services industry is made up dozens and dozens of verticals, from plumbing, to lawn care, to pool service, to painting, cleaning, and more, the challenges you face as business owners show plenty of overlap. She predicts the economy will create 19 million new jobs, in addition to the 34 million job openings that will result from retirements and turnover. The interrelated nature of technology – where elements of infrastructure, software, data and services come together—means trends tend to unfold in a step-like manner. The service industry is generally believed to require person-to-person contact in the delivery of, sometimes, intangible products. Mintel Consulting delivers a fresh viewpoint supported by rigorous data on brand, innovation, strategy and consumer insight. It also explores the implications for the future structure and mix of aged care services, the aged care workforce, and the capacity of the sector to lift its productivity growth. The hiring trends we see follow a similar path as the applications. The year 2020 marks the beginning of a significant phase in the financial services industry, founded on a slew of disruptive innovations of the previous decade. For finding and engaging clients online, marketing services, and monitoring competitors, professional services firms have widely started using social media. From late February to mid-March, we saw a 99.6% increase in hires made. the growth of service sector is predominantly more than agriculture and manufacturing sector. Leigh Richards has been a writer since 1980. As the restaurant industry continues to navigate an increasingly difficult climate, various ways to serve guests have become necessary to keep businesses afloat. The interrelated nature of technology – where elements of infrastructure, software, data and services come together—means trends tend to unfold in a step-like manner. it is emerged as one of the fastest growing sectors in the world and making higher contributions to the employment and global output. Self-service tool to benchmark, enrich, and monitor your company data in systems of record. Beyond2020 and public service renewal. India should closely look into the development of the service industry, given the potential and need for sustained large scale investment. The Service Sector in the Three-Part Economy . In a word cloud conducted at the summit, 17 percent of attendees described Canada’s regulatory landscape as ‘complex’. Personalization: The new service marketers are designing marketing strategies that favors engagement of human in delivering a service in order to build relationship factor. E-commerce can bring about benefits to firms. Interest in environmental, social and governance (ESG), artificial intelligence, machine learning and robotics, Webinar Series: The role of data and technology in financial services. The Challenges of Owning an HVAC Service Business. Following the recent Toronto Summit, Refinitiv will be hosting a series of webinars with industry experts to help understand the impact of these issues on financial services in Canada. The study analyses major trends in both demand for aged care services and the supply of these services. Like the governments with whom we collaborate, much of our attention has shifted to the COVID-19 crisis. The hospitality industry has grown leaps and bounds in the last few years. Chris Ryan With reference to the hotel and hospitality sector a clich is that the standard of accommodation is a significant component in the generation of satisfying travel experiences. If both pilot projects are successful, Canada could be their next target market. MINTEL TRENDS. About this initiative to modernize and transform the Public Service. Here are the top 8 digital transformation trends for banking and financial services. In 21 states and union territories, Service Sector is a dominant economic sector contributing more than half of the gross state domestic product (GSDP). Anti-money laundering compliance commonly takes preference over data privacy, for example; yet when asked to support criminal investigations, data privacy laws discourage Canadian firms from supplying critical information to law enforcement agencies. The ‘M’ factor. In 2016, the sector will experience a heightened demand for ‘digital literacy’ training, coaching, and consulting. E-commerce generally refers to the sale of goods or services … If your goal is to empower technicians, increase customer engagement, and transform field service into a profit generating arm of your business, these growing field service trends can help you pivot in the wake of COVID-19. trends in the hospitality space Some of these technologies may sound familiar—the concept of near-field communication for seamless call handoffs, for example, has been around for a while. 3. This strategy puts the customer and their experience at the center of every interaction. There has never been a more exciting time to be in the field service industry. Sector level with news and performance and summary data aligned to the employment and global output exchanges good. The future of human services... longstanding barriers and exploring nontraditional partnerships with each nonprofits. Stood out during these discussions on the exchange of services between companies and experience. 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