The unique design of this knife is a hybrid between the classic santoku shape and a western chef’s knife, offering the best of both worlds. We loved the feel and grip of the smooth polyoxymethylene handle and found the chromium-molybdenum-vanadium steel blade to be super sharp and durable. And this one is the proof. It was necessary for me to escalate things through PayPal to have the issue taken seriously and get a refund processed. it is even better than the picture. support@santokuknives.co.uk Want to bookmark your favourite articles and stories to read or reference later? Thank you for your review. The quality and reliability one expects from a brand used by the likes of Michel Roux Jr and the late, great Anthony Bourdain comes over in this knife, which fits perfectly in the hand and is lightweight yet durable enough to make it a joy to use. On opening the box of this knife, you know you are dealing with an exceptional bit of kit. The blade is rated at 60 HRC in the Rockwell hardness scale, and it made light work of watermelons and butternut squash. This was fantastic for dicing small but tough root vegetables and is sure to be an important addition to any cook’s knife block. Wish I checked Trust Pilot first but stupidly became less vigilant during the Christmas hype. So, when our lovely editor in chief, Jes, … Order #5825, Still waiting on my knives 6 weeks later. KOI ARTISAN Santoku Chef Knifes - 5 Inch Razor Sharp Blade Santoku Knife, Japanese Kitchen Knives High Carbon Stainless Steel Chef Knife – Stain and Corrosion Resistant 4.7 out of 5 stars … This Rachael Ray Santoku Knife is a great and ergonomic choice for who seeks top quality for a fair price. The Kamikoto 7 inch Santoku Chef Knife is corrosive resistant and is made by master knife … They can also handle almost all ingredients, including meat, fish and vegetables. Victorinox Fibrox Santoku Knife: Best 6-inch Santoku knife for novices Price: £33 | Buy now from Amazon This 17cm model is similar to the £190 TOG Santoku featured in this round-up, … Ordered a £43 sharpening stone. A new chef's knife from Misen promises the best of both knives, making giant-killer claims about innovative geometry, high-grade steel, a santoku-style blade angle, and free sharpening … Both of these websites have the same 3 photos of the 'staff' on Santoku Knives. Pitiful really. We love how this knife is a fusion of simple, Scandi style and Japanese cutting power. I have been told that only 30% of flights are leaving Japan. Growing numbers are discovering the joys of the Japanese santoku knife, and it is not hard to see why. I ordered knives and a knife block in early November in plenty of time to arrive for Christmas. ps Santoku either get exta UK stock for extra orders at this time of year AND be honest with your customers,would not have ordered if I had known true situation.Now having to look for alternative gift during covid. It is an elegant blade, with the unique olive-wood handle, 67 layers of Damascus steel covering the Japanese VG10 steel core and hammered surface testifying to the quality. Even the humble home cook knows this vital piece of equipment can make or break the experience when preparing a dish. This is a beautifully traditional Japanese knife that offers outstanding performance in modern kitchens. This is another of those knives that draws the eye with a distinctive design and hammered effect. Find your bookmarks in your Independent Premium section, under my profile. Ordered a JAPANESE SANTOKU CHEFS KNIFE on 22/11/20 as a xmas gift based on good reviews on their website and delivery time of 10 to 15 business days.It is now 23 days since I paid and despite repeated requests for tracking info all I have is a Royal Mail tracking number which has shown as unknown on www17track.net website.In view of the fact that is well past the delivery promise date and it was a gift for xmas it will be a pointless delivery as it is not even in the UK yet.Not sure wether I have been scammed I have certainly been let down.Have raised a dispute with paypal. Received poor quality products (boxes smelt of mould and knives looked cheap and damaged in places). This site is an absolute scam. While this is very striking, it is so much more than simply a pretty face. This knife is made to be flexible for all types of food preparation. ! Have no way to contact the company and am overall really disappointed.Having read through the other, similar complaints I am even more angry at this company. They have no office or stock here. Despite repeated emails they are doing nothing to resolve the issue. Johnny, This company is giving me the run-around. The result is a unique knife every time, and this is highlighted with the number marking on each one. The final difference between these two kitchen knives is the way that they can be used. I am hoping this sight is not a con as I have ordered a few bits, Aweful experience. TOTAL SCAM!!! Avoid!!! The first product on our list is from Kai and the good part is that you get a lot of options in the Santoku Knife offered by this brand. Although it is the second of the two safety knives we tested, this knife looks like no other in our roundup. Write a review. read this ENTIRE review before buyingOrder placed in November and told the knives would have an estimated delivery 5-10 days. And, as if that was not enough, the set also comes with a 10-year guarantee. They, as a home cook, said using the knives made them feel like a professional. Thought I was buying in UK but appears to come from China at twice the price. There is no customer service number or other means of contacting them and they don’t respond to you on Twitter. I ordered a £89.99 knife set for Christmas for my dad on the 30th November, received no tracking information or order confirmation and have contacted customer services a number of times, they take days to reply and are deliberately unhelpful. As the name might suggest, this knife has been designed so that the blade and handle are perfectly balanced – a feature that, as all chefs will tell you, is crucial to high-performance cutting. The reviews are compiled through a mix of expert opinion and real-world testing. Probably because the entire company is 8-10 hours ahead in a China time zone. When contacting the company, they just say to be patient.Right click an image on the knives on the website and search for the image; you'll see numerous other websites all over the world selling the same knives with different branding from varied prices. A clumsy, poorly designed, dull blade, on the other hand, can make the job time-consuming, frustrating and sometimes downright dangerous. Santoku knives … It’s perfectly … It is a Japanese … They all come from China, none of them have contact details, they all have reviews claiming they are scams. Read our full mailing list consent terms here. Victorinox makes a variety of chef’s knives, and this has one of the highest specs. Buyer Beware. Immediately contacted Santokuknives with details and numerous photos of items received, requesting returns information and refund (which required further e-mails/chasing up). Best knife set for people with limited space. You can trust our independent reviews. Email address is a re-router in Texas. This is a superior quality knife at a reasonable price. Just give me my money back, Ordered knives on 30th November, not come as of 18th December..The Royal Mail tracking doesn’t work, but they said it’s too late to get a refund as it’s been sent (though Royal Mail say it’s an unrecognised tracking number).DO NOT ORDER! This blade is designed … The one we tested has a rubber handle, but you can buy a wood … It makes cutting effortless for amateur cooks and experienced chefs alike and would be an ideal introduction into the world of santoku knives for those looking to buy their first one. Do not reply to any emails. This 7” knife features stainless steel which will add durability and endurance. Our tester enjoyed the balance of these knives and particularly loved the shorter of the two. Complete and utter shysters who have completely spoiled what should have been a thoughtful present. A square, smooth tip makes it especially unique in terms of design but it easily matches the cutting performance of the other blades we tried. I have not been waiting as long as some other people (yet!) Unfortunately for you this excuse is clearly a lie, because, guess what, I ordered 2 items on the same day, one of which (the cheaper one) arrived within days. The first difference you’ll probably notice is the size. The 56-58 HRC rating means the blade stays sharp for a long time, but it is also easy to work with when the time comes to whet the 15-degree cutting edge. When you click the "contact us live chat" on their website, 3 stock photos of young, South East Asian women pop up. Santoku knives became an overnight sensation in the United States in the early 2000s, when Rachael Ray declared on TV that she loved her Wüsthof model. All we know is that a santoku is an incredibly versatile kitchen knife that is perfect when cutting, crushing and scooping meat, fish and vegetables. Like so many Joseph Joseph products, the Elevate knives … Please refund me immediately. Merry Christmas and all be safe. The number started with +1 (323), which is certainly not a UK number. My order number is SK#6859, Brilliant knife really sharp and look good, fantastic price will be back for more, Thank you to the team at Santoku knives for such lovely and beautifully crafted knives! I’m beginning to feel that they’ve taken my money and completely conned me. For those looking to invest in their first santoku knife, we cannot recommend the Rig-Tig Sharp Santoku Knife or ProCook Gourmet X30 Knife Set enough. Their address does not exist in Leicester. I knew to expect delays but I can now not even access the tracking. According to the reviews that we read, this Orient knife set – which includes a utility blade, paring knife, and a stainless steel knife for chefs – is one of the most impressive on the market. It didn’t disappoint and aced our sharpness test. This seven-inch santoku knife is just simply beautiful from top to bottom. The slightly curved blade makes it easy to rock the knife on a chopping board and the full-tang design with ergonomic handle ensures great balance. Tog’s santoku full-tang knife features a tremendously sharp Japanese steel cutting edge and 10 antimicrobial copper layers give the blade its characteristic orange stripes. I realised that my order information was sent to an old and therefore inactive email address and have asked several times if I they can instead send the tracking information to my correct one and again - NO RESPONSE. It is phenomenally sharp, owing to 32 layers of Damascus steel encasing a tough VG10 steel core, and easily cuts through typically challenging ingredients – such as watermelons – with ease. Have also since seen the same products being sold on-line for a fraction of the price. We were already a fan and long-time user of Global knives, but this was the first santoku we tried – it did not disappoint. Santoku is an online supplier of high quality and unique knives, we deliver them straight to your doorstep. What is going on?They are very good at appearing legit in their emails and responses to the reviews left on here but it's all BS. Looks like I’ve fallen for the same scam .... same email as everyone else blaming flights out of China which is nonsense as I work in retail! It is also a steal at just over a fiver. We put some of the best tools on the market to the test, with everyone from amateur home cooks to seasoned chefs trying them out with a range of ingredients, including delicate fish, great chunks of meat and some notoriously tough root vegetables. Want an ad-free experience?Subscribe to Independent Premium. Santoku knives are between 5-8” long and chef knives are usually 8-10”. Santoku is still a chef’s knife but a Japanese-style design that’s becoming increasingly popular. All of the feedback that we receive is extremely important to us. Don't waste your time or money. Finally, the nakiri, which is traditionally used for chopping veg. Got bored so reported it to Barclaycard. We also liked the depth of the blade when slicing sizable chunks of meat and appreciated that we could dice and chop quickly without food sticking to the German steel blade. This is a worthy investment if cooking is your bag. It is specially crafted … The knife feels solid and is impressively well-engineered. I have benn working as a chef for the last 20 years.I have seen bought and used a lot of knives, and I mean a lot. Therefore, if you’re looking for a single knife to fulfill all your cutting, chopping, slicing, and even carving needs, this could be a good bet! Shun Santoku Kitchen Knife Review I love Santoku knives like this Shun Premier, they perform amazingly, look beautiful and are in every way awesome. MasterClass tipless santoku knife This is one of two knives in our roundup that are designed to safely reduce the risk of accidents and does not feature a piercing sharp tip. All that arrived after six weeks is the cheap knife block and not the expensive knives. The tracking number is not recognised on royal mail website. If you value your mental health then steer clear of their abysmal customer service.Edit:The response posted below by 'Santoku' is just unadulterated garbage, because up until now Santoku have been blaming 'a hold up in Customs' for this. Our first knife review will be on the Mercer Culinary Millennia Santoku Knife. It has become our tester’s favourite knife for almost all cutting tasks and remains razor sharp even with prolonged heavy use. Although you may finally receive some products in the post in the future, their quality will almost certainly be compromised. Looking for a good Santoku? While a pretty knife might not be your first priority, there’s something special about taking a knife from the rack that looks so stunning, with a tsunami rose Damascus pattern on the blade… … It's now clear that this is not a UK based company. Should have checked this company out/visited Trust Pilot before buying from them as it was a stressful and unpleasant experience. We respond to all the tickets within 24 hrs. Going via my card company for a chargeback. No contact about the delivery except a fake text message from "royal mail". Pros: clever design, good value; Cons: carousel feels a bit lightweight; Set contains: 3.5in paring knife, 4.5in serrated knife, 5.5in santoku knife, 6.5in chef’s knife, 8in bread knife. They love japanese knives and i was excited to buy them some from this company to add to their collection. The company registered at the Leicester address on their website is called Bac2Bac Ltd; "Nature of business: Retail sale via mail order houses or via Internet". The Zelite Infinity Santoku Knife 7 Inch – Alpha-Royal Series features a Damascus and hollow ground blade. It also seems to be a hair salon called Coach House Hair Boutique. The Santoku knife’s sharper angle makes it easier to cut very thin slices of meat and vegetables. Furthermore, they only respond to messages around 1am - 10am UK time. IndyBest product reviews are unbiased, independent advice you can trust. The knife is fully forged from a single piece of German steel for excellent strength and the wide scalloped blade nimbly handles even the toughest root vegetables. Top 10 Best Santoku Knife To Buy 2020 Reviews 1 Global 7″ Hollow Ground Santoku Knife G 80 This is one of the best Santoku knives out there. Rubbish experience so far I have contacted this company on several occasions regarding delivery of knives i have bought for my parents. Boxes also had white labels stuck to the ends (covering bar codes- as if seconds). On some occasions, we earn revenue if you click the links and buy the products, but we never allow this to bias our coverage. While we don't offer a huge selection, we do offer some of the most unique knives available online! There are times when a full-size santoku knife can feel a bit much in the hands when working on more intricate jobs, and this is where this shorter 14cm version comes into its own. Our tester found the robust and attractive ashwood handle to be especially ergonomic and grippier than plastic alternatives for a safer cut. These powerful, all-purpose tools get their name from their versatility – santoku means “three virtues” and relates to the tasks the knives can perform: slicing, dicing and mincing. This product is not one, but two santoku knives – and it is a bargain. Royal Mail tracking doesn’t work, my advice to you all contact your card provider and start a charge back!!! It does come at a reasonable price that is still over 100 dollars which may be too … Ordered a knife before reading the website reviews, website is a massive con. Ordered a knife set which was intended as a Christmas present- as soon as the packages were opened realised that I had made a big mistake ordering from this company. So, all of a sudden it's a whole new set of excuses. © 2020 Trustpilot A/S. Shame on me for being fooled by them. Zelite Infinity 7” Santoku Knife Review This blade is beautiful as well as functional. A sharp, easy to handle, good quality knife will make chopping an effortless delight. Told me I had to prove it hadn't been delivered even though they sent screen shot proving it hadn't, in order to get a refund. Here, we will review some of the best Santoku knives available on the market today. The combination of a blue resin and wooden handle and a feather-patterned blade ensure it is a tool you will want to keep out on show in the kitchen. A great Santoku knife can set you back hundreds of pounds, but it doesn’t need to – especially if it’s only for home use. Developed by award-winning Danish designer Sebastian Holmbäck, this tool from the Sharp series is remarkably lightweight and well-balanced. A Santoku knife is almost always one of the best cutting tools in both eastern and western kitchens. Again, probably because the company is only based in China!This is not a UK based company. Out of all the available brands in the market today, the Mercer brand stands tall with all its products being of … Ordered knives on 29th November, have received sporadic shipping updates which are not linked to any real tracking. 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